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MyNexeo
MyNexeo
Careers
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Exceptional Experiences. Delivered with Excellence.
At Nexeo Plastics, we simplify and elevate the customer journey by anticipating needs, removing friction, and delivering proactive, dependable support. Your dedicated Customer Experience Specialist goes beyond service—providing real-time insight, clear communication, and trusted guidance you can rely on.
From order entry through delivery, we manage the details that matter most, ensuring accuracy, visibility, and consistency at every step. By understanding your business and ordering patterns, we stay ahead of issues before they become urgent.
Through close collaboration, industry expertise, and a customer-first mindset, we create seamless experiences that build trust, strengthen partnerships, and help you succeed.
Kara Gerace brings over 30 years of experience across distribution, transportation, customer solutions, and inside sales management, including five years with Nexeo Plastics. She is deeply passionate about customer excellence and is known for effectively bridging the gap between sales and customer experience teams to drive successful outcomes. With a strong understanding of how to close the deal, Kara focuses on aligning customer solutions with business goals to deliver exceptional service.
A lifelong New Jersey resident—proudly a “Jersey Girl”—Kara balances her professional dedication with a vibrant personal life. She has been married for eight years and is a devoted pet parent to two fur babies. Outside of work, she enjoys cooking and perfecting her grandmother’s Italian recipes, earning a reputation for her killer meatballs. As a fun fact, Kara is also proudly considered a “Disney Adult.”
Nadine Vickers brings 14 years of experience at Nexeo Plastics, where she has built a strong reputation for customer service excellence. Throughout her career, she has supported both Customer Service and Sales, serving as a subject matter expert across multiple systems and playing a key role in training and onboarding initiatives. Known as a trusted mentor and go-to resource, Nadine is valued across departments for her deep knowledge and collaborative approach.
Outside of work, Nadine is the proud parent of six children, which means her hobbies often revolve around family life and sports. She also makes a point to stay current on the latest digital platforms—always aiming to stay one step ahead of her teenagers. Fun fact: her very first customer service role had her dressed as Grimace for a year at kids’ birthday parties. Can you guess where?
Dana Plate brings over 32 years of experience with Nexeo Plastics, including 20 years in customer service leadership supporting internal teams such as corporate accounts and exports. Throughout her career, she has been known for her collaborative mindset and her ability to bring people together to achieve shared goals—something she finds especially rewarding.
Originally from Cincinnati, Ohio, Dana has called Columbus home for nearly 28 years. Outside of work, she enjoys traveling with her fiancé, exploring local restaurants, and cheering on the Ohio State Buckeyes football team.
Amy Cermak joined Nexeo Plastics in June 1998 and brings 26 years of experience supporting customers across all U.S. regions, including Puerto Rico. Beginning her career in the Ohio region as a Customer Solutions Representative, Amy has since served as both a Customer Solutions Representative and Customer Solutions Lead, earning a reputation for her deep institutional knowledge and willingness to support teams wherever needed.
Based in Delaware, Ohio, Amy brings a unique background to her role, having previously worked for Marriott Hotels. Through that experience, she had the opportunity to meet a variety of notable figures, including Johnny Cash, June Carter Cash, Kid Rock, KC of KC and the Sunshine Band, David Byrne of Talking Heads, and Billy Graham.
Anna Carter has been with Nexeo Plastics for 13 years, bringing extensive experience in both U.S. customer service support and export order management. Throughout her career, she has supported customers across a variety of account types, earning a strong reputation for reliability, accuracy, and consistency in service.
Originally from Coronado, California, Anna has called Ohio home for the past 35 years. Outside of work, she enjoys traveling and seeks out warmer climates whenever possible—ideally spending her time at the beach.
Ann Karimy brings over 15 years of experience across master data, sales, and customer service, and has been with Nexeo Plastics for five years. Her diverse background allows her to support customers with accuracy, efficiency, and a strong understanding of how data and service intersect to drive positive outcomes.
Outside of work, Ann enjoys hiking with her two dogs, practicing yoga, and testing out new recipes for family and friends.
Brandi Craft has been with Nexeo Plastics for nine years and brings experience from a variety of customer service roles, including supporting corporate accounts. Her broad background enables her to provide reliable, responsive support while building strong relationships with customers and internal teams.
Outside of work, Brandi enjoys spending time with her husband and two children. As a family, they love hiking, fishing, canoeing, and traveling.
Caroline Baker has been a Customer Solutions Representative at Nexeo Plastics for 11 years, bringing consistent experience and dedication to supporting customers and internal teams. Her long tenure reflects a strong commitment to service excellence and building trusted relationships.
Caroline lives in Columbus, Ohio with her husband, their 9-year-old daughter, 4-year-old son, and the family cat. Outside of work, she enjoys being a mom, traveling, reading, and binge-watching a good show.
Cheri Rausch has been with Nexeo Plastics for four years and is proud to serve customers with care, respect, and integrity. She is passionate about creating positive experiences and believes in treating others the way she would want to be treated in every interaction.
Outside of work, Cheri is a proud grandmother to two precious grandsons. She has recently discovered a new hobby in sewing and is currently working on making her first quilt.
Francoise “Frankie” Aubin began her career in Plastics Customer Service in 1992 with General Polymers and has been a dedicated part of the organization ever since. Over the years, she has contributed to several major initiatives, including serving as part of the original Ashland SAP Blueprint team, where she played key roles as both a Power User and Trainer. Her deep experience and historical knowledge make her a trusted resource across teams.
Outside of work, Frankie is a proud mother of three and grandmother of two—at least for now. She enjoys reading and knitting, but her true passion is baking. Whether it’s perfecting a new recipe or sharing homemade treats with family and friends, she finds joy in creating something warm and delicious.
Kristen Anderson brings 14 years of experience with Nexeo Plastics, where she has held several key roles, including Customer Solutions Representative and Training Specialist. She leverages her Master’s Degree in Education to support training initiatives, strengthen team capabilities, and enhance the overall customer experience. Known for her driven and curious nature, Kristen is always looking for opportunities to learn, improve processes, and support those around her.
Outside of work, Kristen enjoys spending time with her fiancé and her 20‑year‑old son, with whom she shares a tradition of visiting Major League Baseball stadiums. She also loves traveling and exploring new restaurants, always on the lookout for her next great food find
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Melinda “Mindy” Hare has been with Nexeo Plastics for 18 years, most recently serving as a Customer Solutions Lead. Throughout her tenure, she has supported many of our valued customers and internal teams, earning a reputation for her steady reliability and commitment to service. Her deep experience and collaborative approach make her a trusted partner across the organization.
Outside of work, Mindy enjoys gardening, quilting, and spending time with her family. She comes from a large family herself—six sisters and one brother—and is also a twin, something she’s always considered a fun part of her story.
Melody Moorhouse joined Nexeo Plastics in 2013 and continues to enjoy the work she does each day. Over the years, she has become known for her positive attitude, strong work ethic, and commitment to supporting both customers and internal teams.
Based in Columbus, Ohio, Melody is the proud mom of two young children—an 8‑year‑old daughter and a 7‑year‑old son—who keep her busy with their sports and dance activities. Outside of work, she enjoys golfing, playing tennis and pickleball, and traveling with friends and family.
Sandra “Sandy” González has been with Nexeo Plastics for nearly three years, serving as a Customer Service Representative dedicated to supporting clients and ensuring smooth day‑to‑day operations. She brings a strong academic foundation with a degree in International Economic Relations and is known for her professionalism, attention to detail, and commitment to delivering a positive customer experience.
Originally from Toluca in the State of Mexico, Sandy is proud of her heritage and the perspective it brings to her work. Outside the office, she enjoys going to the gym, reading, listening to music, and traveling whenever the opportunity arises.
Tina Tucker brings over 20 years of customer service experience, including 11 years with the Nexeo Plastics export team supporting international customers. Known for her steady reliability and commitment to service, she plays a key role in ensuring smooth coordination and positive customer experiences across global markets.
Outside of work, Tina stays busy with her active teenagers, who participate in multiple sports and activities. Family is especially important to her, and she cherishes time spent with her granddaughter and extended family. When she can carve out a moment for herself, Tina enjoys reading, attending baseball and softball games, and taking long walks.
Sherry Patee has been with Nexeo Plastics for nine years, supporting customers with her steady dedication and positive approach. She is known for her reliability and her commitment to creating a smooth experience for both customers and internal teams.
Outside of work, Sherry enjoys spending time with her family, crafting, and walking on the beach. Her love of crafting is well‑known—so much so that she eventually needed a dedicated She Shed to house her ever‑growing collection of fabric, yarn, and diamond dotz. It’s become a fun hallmark of her creative spirit.
Sonia Tempestilli is a longtime member of the Nexeo Plastics team, bringing 18 years of experience to her role. She is energized by helping others, building connections, and creating positive experiences for customers and colleagues alike. Her supportive nature and commitment to service have made her a valued partner across the organization.
Outside of work, Sonia is a proud mom of two who enjoys cooking, entertaining, and spending quality time with family and friends. She embraces life to the fullest and brings that same spirit of enthusiasm to everything she does.
Sandy Pence brings 18 years of experience in the plastics industry and is a valued member of the Customer Experience team. She is known for her steady dedication, positive attitude, and commitment to supporting both customers and internal partners.
Outside of work, Sandy enjoys spending time with her family, tending to her flower garden, and relaxing with a good book. She’s also an enthusiastic supporter of her OHIO Bobcats, cheering them on whenever she can.
Steve Downing has been with Nexeo Plastics for 25 years, contributing his experience, consistency, and strong customer focus to the organization. Throughout his tenure, he has built lasting relationships and is known for his dependable, team‑oriented approach.
Outside of work, Steve enjoys spending time with his family and cheering on Ohio State sports. Whether it’s game day or a quiet weekend at home, he values the time he gets to spend with the people who matter most.
Lisa Denhard began her career with Nexeo Plastics in 2014, starting in the Chemicals division on the export team. She later transitioned to the Nexeo Plastics export group before moving into her current role as a Customer Solutions Representative. Throughout her tenure, she has been valued for her adaptability, strong customer focus, and commitment to supporting both internal teams and external partners.
Lisa currently resides in Arizona, where she enjoys the warm climate and the lifestyle it offers.
