Nexeo
Support Team

Built on decades of technical experience, you can rely on Nexeo Plastics technical support team to help you succeed in today’s challenging market. From concept to commercialization, we work with customers through material selection, testing and troubleshooting, process optimization, regulatory guidance and application development.

Application Development

Application Development

Plastic part design requires identifying the packaging space, aesthetic, regulatory and performance criteria of the part and assembly. Our team will engage with you through each step to assure the design, material selection and manufacturing process is optimized to help your product meet or exceed expectations and are available online or in person to support you wherever you are in your application development process.

We can also assist with consultation and training in plastic part design, material specification, tool design and manufacturing improvement.

Our engineers can help in determining the ideal materials based on:

  • Development timelines
  • Manufacturing locations
  • Sustainability requirements
  • Performance requirements
  • Manufacturing processes
  • Regulatory guidelines
  • Tooling requirements
  • End of life product management

Ready to get started? Connect with our technical team today by completing the form below or contact us based on wherever you are located across the globe.

Material Selection Support

Material Selection Support

We can help you select the ideal material from engineered, commodity, bio-based, recycled or materials replacement. By understanding the fit, form and function of your application and with more than 8,500 products to choose from, we can help you identify materials that meet specific properties, processing, sustainability and end-use requirements.

Explore our product finder with advanced search options or contact us to help find the material that can achieve your application requirements.

Process Optimization

Process Optimization

Struggling with a quality concern, need to gain efficiency on specific equipment or the whole manufacturing floor? Working with your team, our technical service representatives can bring a fresh eyes approach to problem solving and optimizing your manufacturing processes. Training programs for your shop floor personnel are available to promote best practices, auditing and process optimization.

For process support, contact [email protected] or if located within the United States, call 866.430.9666.

Regulatory Guidance

Regulatory Guidance

Adhering to regulatory and compliance standards within your specific industry can be challenging in selecting the ideal material for your application. Our experienced team of technical service representatives can help you with regulatory and compliance requests, automotive PPAP support, sustainability guidelines or standards, healthcare document management, material comparison, best practices, training and more.

Testing & Troubleshooting

Testing & Troubleshooting

Experiencing challenges during the production process? We can help with on-site troubleshooting to address any manufacturing issues that may occur during your production process and base our feedback on actual data instead of empirical results.  

For testing, we can provide:

  • Molding-result validation 
  • Thermal analysis 
  • Mechanical analysis 

When it comes to trouble shooting, our highly skilled technical representatives:

  • Focus on actuals, not setpoints 
  • Gate freeze conditions 
  • Viscosity curve evaluations 
  • Equipment performance 
  • RJG eDART equipment 
  • Dewpoint metering for dryer condition evaluation 
  • Thermal imaging for melt, tool and part temperature evaluation 

Contact our technical support team today by calling 866.430.9666 if within the United States or email [email protected] to be contacted.

Your Link to a Sustainable Future

Let us help you achieve sustainability targets through design, material and manufacturing processes including lightweight design, biobased plastic, and options for reducing your carbon footprint.

Ask an Expert